Terms of service

Welcome to Biss Mart. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

🛍️ General Conditions

  • By placing an order with Biss Mart, you confirm that you are providing accurate and complete information.

  • We reserve the right to refuse or cancel any order if false information is provided or misuse is suspected.

  • These terms may be updated at any time without prior notice.

📦 Products & Pricing

  • We try our best to display product details, images, and prices accurately.

  • Minor variations in color or appearance may occur due to lighting or screen resolution.

  • Prices are subject to change without notice.

🚚 Orders & Delivery

  • We offer Cash on Delivery (COD) all over Pakistan.

  • Delivery time may vary depending on your location and courier service.

  • Customers are responsible for providing the correct delivery address and contact number.

💳 Payments

  • COD orders must be paid in full at the time of delivery.

  • For prepaid orders, payment must be completed before shipment.

  • Refusal of COD orders without a valid reason may result in future order restrictions.

🔄 Returns & Refunds

  • Returns or exchanges are accepted for damaged, defective, or incorrect items, as explained in our Return & Refund Policy.

  • Customers must contact us within 7 days of delivery with proof (pictures or video).

  • Refunds are processed after approval and inspection.

❌ Cancellations

  • Orders can be canceled before shipment by contacting our support team.

  • Once an order is shipped, cancellation may not be possible.

⚠️ Limitation of Liability

  • Biss Mart is not responsible for delays caused by courier services, natural events, or circumstances beyond our control.

  • Our liability is limited to the value of the purchased product only.

🔐 Privacy

  • Your personal information is kept secure and confidential.

  • We do not share customer data with third parties except where required to process orders.

📞 Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: bissmartpk@gmail.com
📱 WhatsApp / Call: 0329-6778900

🤍 Final Note

At Biss Mart, we believe in honesty, transparency, and long-term customer relationships.
Thank you for trusting and shopping with us.